Logging in to Lynx-HCF TB Careplan

A. User Enrolment Process

1. Receive Username and Temporary Password:

   • After completing training and confirming competency, the HCF Support Team will provide you with a username and a temporary password.
   • An invitation email will be sent to your registered email address. This email will contain your username and temporary password.

2. Complete the Enrolment Process:

   • Follow the instructions in the invitation email to complete the enrolment process.
   • If you encounter any issues during the enrolment process, please contact the HCF Support Team for assistance.

B. Web Application Login

1. Open Your Web Browser:

   • Open Google Chrome on your computer.

2. Navigate to the Login Page:

   • Go to the following URL: https://app-hcf.qode.healthcare/.

3. Enter Credentials:

   • On the login page, enter your username and the temporary password provided by the HCF Support Team.

4. Create a New Password:

   • Upon first login, you will be prompted to create a new password.
   • Note: Passwords cannot contain three consecutive numbers (e.g., 123 or 321).
   • Confirm your new password.

5. Complete Login and Access TB Careplan:

   • Once you have successfully created and confirmed your new password, you will be redirected to the TB Careplan home page.
   • Ensure you create a password you can remember or save it somewhere safe.

Troubleshooting Login Issues

• Incorrect Username or Password:

  • Double-check the username and temporary password provided in the email. Ensure there are no typos or extra spaces.

• Password Creation Requirements:

  • Remember, passwords cannot contain three consecutive numbers. Ensure your new password meets this criterion.

• Need Assistance?:

  • If you require help at any stage of the enrolment or login process, contact the HCF Support Team for support.

By following these steps, you should be able to successfully log into the Lynx HCF TB Careplan web application and access all necessary functionalities.